MX Connect unavailable

Incident Report for MX Connect

Resolved

The availability issues we were experiencing with MX Connect (www.mxconnect.com) appears to be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.

Posted Jun 05, 2025 - 21:31 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 05, 2025 - 20:21 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 05, 2025 - 19:53 EDT

Investigating

We are investigating reports that MX Connect (www.mxconnect.com) is unavailable. We are actively researching and will provide more information shortly.

Posted Jun 05, 2025 - 19:32 EDT

This incident affected: MX Connect.